Common 5 How do I know when the product will be back in stock? How to use coupon code? Ring Size Conversion Chart What payments do you accept? Contact support
Products 5 How high is the temperature that the ring mandrel can stand? How to use foils? How to use blanks for the jewelry? Do the ring/bracelet/etc blanks get left in the baked clay? How do I need to store and use sponges?
Shipping & Delivery 4 What to do when the status of the package shows “Failed attempt”? How much does shipping cost? How long does the package take to Europe? Why tracking information is not updating?